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IT Administrator (Contract)

Job Benefit

  • Laptop
  • Insurance
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

Job Description

  • IT Admin Support: Assist with day-to-day IT administrative tasks, including but not limited to user account management, IT purchase requisition and vendor invoice management.
  • 1st Level Infrastructure Support: Serve as the initial point of contact for resolving application-related issues and inquiries from end-users, escalating complex issues to the appropriate IT teams as needed. Basic Network, Infrastructure, VPN, office 365, email, PC set up and Velox.
  • Documentation and Reporting: Maintain accurate records of support activities, including ticketing systems, status updates, and resolution notes.
  • Vendor Coordination: Liaise with external vendors and service providers to ensure timely resolution of IT-related issues and maintenance tasks.
  • Compliance and Security: Adhere to company policies and procedures related to IT security, data protection, and regulatory compliance.
  • To provide ad-hoc on site support for 2 office.

 

Job Requirement

Job Requirement

  • Minimum ITE Skills Certificate 
  • Proven experience (2+ years) in an administrative support role with a focus on IT support functions.
  • Basic understanding of SAP applications or other enterprise-level software systems is a plus
  • Good organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Proficient in MS Office, in Word, PowerPoint and Excel.
  • High level of professionalism and discretion in handling confidential information.

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