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Service Engineering Assistant

Job Benefit

  • Insurance
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

  • Attend to customer enquiries and complaints, including on-site calls
  • Recommend preventive measures and provide prompt and effective resolution to technical problems
  • Assuage dissatisfied customers with prompt resolutions for any product or service issues
  • Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors’ jobs
  • Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Job Requirement

  • HNITEC/Diploma in Electrical/Mechanical Engineering
  • Minimum 1 year of technical experience in the related industry with knowledge in air-conditioning, chiller or HVAC systems
  • Resourceful with good analytical, communication, organization and interpersonal skills
  • Good project management knowledge
  • Possess Class 3 driving license will be an added advantage

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