Service Administrator - Service Solution (Maternity cover)

Job Description

• Assist in contracts, agreements, and SLAs (Service Level Agreements) with customers and vendors.
• Preparation and processing of Sales, delivery, and billing order
• Maintain records, databases, and documentation in compliance with company policies and procedures.
• Assist in service solution-related expenses, budgets, and financial reports.
• Work with the Service Solution sales team to prepare sales forecasts/Operation KPI and assist in analysing sales trends to identify opportunities and risks.
• Assist in Service Solution sales/operation reports, including sales projections, revenue analysis, and sales/operation performance metrics.
• Ensure sales data accuracy and consistency across different systems and platforms.
• Assist in analyzing Service Solution sales and operation data to identify areas for improvement and make recommendations to management.
• Assist in an internal and external audit.
• Provide general administrative support to the service & solution department as needed.
• Any other duties as assigned by superior.

This is a 6 months contract for maternity cover.

Job Requirement

• Minimum Diploma in any discipline.
• 3 - 5 years of operation or administrative experience. 
• Possess good communication skills and positive attitude. 
• Able to work independently and a team-player. 
• SAP knowledge is preferred. 
• Proficient in Microsoft Office like Excel, Outlook.