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Call Centre Agent

About This Job

Work Location

  • Singapore

Job Level

  • Entry Level

Job Type

  • Contract

Qualification

  • Nitec

Experiences

  • 1 - 2 Years

Category

  • Customer Service, Call Centre

Department

  • Service - UP - Call Centre
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Job Benefit

  • Insurance
  • Health checkup
  • Training & Development
  • Salary review

Job Description

  • Handling incoming calls on Service hotline
  • Act as front-liners giving excellent customer service at all times
  • Attend to customer queries and schedule appointments with service teams
  • Provide solutions and alternatives to customers
  • Assist Supervisors to resolve daily operation issues

Job Requirement

  • GCE ‘N’ Level and above
  • Possess good communication skills
  • Pleasant disposition with strong service mindset
  • Training is provided

5.5 days work week (alternate Saturdays)

Selected applicant will commence on 4 months contract, subsequently on 12 months renewable basis

Job tags: Call Centre Agent customer service call centre contact centre customer service officer
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